ACELS (Accreditation and Co-ordination of English Language Services)

The inspection will evaluate the establishments effectiveness in the following areas:

- General Management and Administration,

- Academic Management (Teaching and Learning, Syllabus and Programmes, Academic Year Programmes),

- Teaching and Learning Standards (Teaching, Learning),

- Welfare and Student Services Standards (Social Welfare, Student Services, Resources, Premises).

The complaint process for an ACELS member is as follows; a written explanation can be electronically mailed or sent in the post to the ACELs representative responsible. There must be evidence of communications between the complainant and the school in question, where a compromise was not possible. ACELS will request a response from the school in question. Once this has been sent, the complainant is asked to read through and respond to the schools defence.

Address: QA Section, 25-27, Denzille Lane, Dublin 2.
Email: ACELS Administrator at dobrien@qqi.ie

1969

89

Ireland

Accrediation